Customer Service Management
Customer-relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.
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Matching Customer Service Management Colleges
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Ashford University
Four or more years; Private for profit; $13,280 average out-state tuition; $13,280 average in-state tuition |
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Ohio University-Main Campus
Four or more years; Public; $22,810 average out-state tuition; $12,840 average in-state tuition |
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Pace University
Four or more years; Private not for profit; $46,978 average out-state tuition; $46,978 average in-state tuition |
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Bellevue University
Four or more years; Private not for profit; $7,560 average out-state tuition; $7,560 average in-state tuition |
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Bethel University
Four or more years; Private not for profit; $12,721 average out-state tuition; $12,721 average in-state tuition |
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Community College of Rhode Island
At least 2 but less than 4 years; Public; $12,804 average out-state tuition; $4,524 average in-state tuition |
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Ohio University-Zanesville Campus
Four or more years; Public; $8,766 average out-state tuition; $5,774 average in-state tuition |
Scholarships for Customer Service Management Majors
Goldman Sachs MBA FellowshipGoldman Sachs and Co. |
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award Up to $75,000 |
deadline Varies |
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DescriptionThe Goldman Sachs MBA Fellowship is available to first - year Black, Hispanic / Latinx, Native American / Indigenous, LGBTQ+, and female students. You must have an interest in the financial services industry and be pursuing a summer associate position at Goldman Sachs to be eligible for this award. View Scholarship Details |
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Siebel Scholars ProgramSiebel Scholars Foundation |
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award $35,000 |
deadline Varies |
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DescriptionThe Siebel Scholars Program is open to the most talented students at the world's leading graduate schools of business, computer science, bioengineering, and energy science. View Scholarship Details |
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Judy and Eliot Steinberg ScholarshipMorris Educational Foundation (MEF) |
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award Up to $25,000 |
deadline March 27, 2025 |
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DescriptionThe Judy and Eliot Steinberg Scholarship is available to Morristown High School seniors who intend to intend to continue their education at a New Jersey public college with a goal towards a career in STEM, business, education, or medicine. You must demonstrate financial need, scholastic achievement, and a willingness to help others in the... View Scholarship Details |
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Boyer FellowshipUniversity of Arkansas |
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award $20,500 |
deadline February 01, 2026 |
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DescriptionThe Boyer Fellowship is available to incoming freshmen who plan on majoring in the Walton College of Business at the University of Arkansas. You must be an Arkansas high school graduate, demonstrate financial need, have a minimum 3.8 GPA and an ACT/SAT score of at least 32/1400 to qualify for this award. View Scholarship Details |
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ROMBA LGBT+ FellowshipReaching Out |
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award $20,000 |
deadline Varies |
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DescriptionThe ROMBA LGBT+ Fellowship is open to students who attend one of the 64 member schools. You must identify as a member or ally of the LGBT+ community and be enrolled in a business program to be considered for this award. View Scholarship Details |
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Huizenga Business Innovation Academy ScholarshipNova Southeastern University |
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award $20,000 |
deadline Varies |
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DescriptionThe Huizenga Business Innovation Academy Scholarship is available to students at Nova Southeastern University who are interested in earning a bachelor's and master's degree in business in four years. To be eligible for this award, you must hae employment or internship experience and have been a member of a local/national student business club... View Scholarship Details |
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Women in Business - Miss America PageantMiss America Pageant |
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award Up to $10,000 |
deadline Varies |
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DescriptionThe Women in Business Scholarship is available to women who are contestants at the state level in the Miss America competition. Selection is based on accomplishments in the area of business and social impact. View Scholarship Details |
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3M Business Development FellowshipUniversity of Minnesota, Carlson School of Management |
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award $10,000 |
deadline Varies |
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DescriptionThe 3M Business Development Fellowship is open to domestic MBA students at the University of Minnesota, Carlson School of Management. You must have a science, technology, and/ or engineering background and wish to participate in the Carlson Ventures Enterprise to qualify for this award. View Scholarship Details |
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NRF Next Generation ScholarshipNational Retail Federation |
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award Up to $25,000 |
deadline May 28, 2025 |
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DescriptionThe Next Generation Scholarship is available to full - time junior and senior students who are pursuing a course of study or concentration relevant to retail. You must have a minimum 3.0 GPA and be nominated by your school to be eligible for this award. View Scholarship Details |
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American Water ScholarshipAmerican Water |
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award $10,000 |
deadline March 25, 2025 |
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DescriptionThe American Water Scholarship is available to high school seniors or graduates, or current college undergraduates who self-identify as a member of the LGBTQ+ community, have a disability, be an active member of the military or be the spouse or child of a military member, identify as female or as Black, African or African American, American... View Scholarship Details |
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Customer Service Management Related Majors
- Business Administration, Management and Operations
- Business, Management, and Marketing
- Marketing
- Accounting and Business/Management
- Finance and Financial Management Services
- Accounting and Finance
- International Business
- Fashion Merchandising
- Human Resources Management and Services
- Entrepreneurial and Small Business Operations
- Business
- Business and Personal/Financial Services Marketing Operations
- Hospitality Administration/Management
- Real Estate
- Management Information Systems and Services
- Small Business Administration/Management
- Fashion Modeling
- Business/Managerial Economics
- Entrepreneurship/Entrepreneurial Studies
- Construction Management
