Customer Service Management

Customer-relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.

* Description and images provided by Wikipedia under CC-BY-SA 3.0 license .

Matching Customer Service Management Colleges

Ashford University

Four or more years; Private for profit; $13,280 average out-state tuition; $13,280 average in-state tuition

Ohio University-Main Campus

Four or more years; Public; $22,810 average out-state tuition; $12,840 average in-state tuition

Pace University

Four or more years; Private not for profit; $46,978 average out-state tuition; $46,978 average in-state tuition

Bellevue University

Four or more years; Private not for profit; $7,560 average out-state tuition; $7,560 average in-state tuition

Bethel University

Four or more years; Private not for profit; $12,721 average out-state tuition; $12,721 average in-state tuition

Community College of Rhode Island

At least 2 but less than 4 years; Public; $12,804 average out-state tuition; $4,524 average in-state tuition

Ohio University-Zanesville Campus

Four or more years; Public; $8,766 average out-state tuition; $5,774 average in-state tuition

Scholarships for Customer Service Management Majors

Bullet name award deadline Link
 

Goldman Sachs MBA Fellowship

Goldman Sachs and Co.

Up to $75,000 Varies See Details
 

Goldman Sachs MBA Fellowship

Goldman Sachs and Co.

award

Up to $75,000

deadline

Varies
See Details
 

Siebel Scholars Program

Siebel Scholars Foundation

$35,000 Varies See Details
 

Siebel Scholars Program

Siebel Scholars Foundation

award

$35,000

deadline

Varies
See Details
 

Jesse Jackson Fellows - Toyota Scholarship

PUSH Excel

Up to $25,000 May 31, 2024 See Details
 

Jesse Jackson Fellows - Toyota Scholarship

PUSH Excel

award

Up to $25,000

deadline

May 31, 2024
See Details
 

ROMBA LGBT+ Fellowship

Reaching Out

$20,000 Varies See Details
 

ROMBA LGBT+ Fellowship

Reaching Out

award

$20,000

deadline

Varies
See Details
 

Huizenga Business Innovation Academy Scholarship

Nova Southeastern University

$20,000 Varies See Details
 

Huizenga Business Innovation Academy Scholarship

Nova Southeastern University

award

$20,000

deadline

Varies
See Details
 

Women in Business - Miss America Pageant

Miss America Pageant

Up to $10,000 Varies See Details
 

Women in Business - Miss America Pageant

Miss America Pageant

award

Up to $10,000

deadline

Varies
See Details
 

Christine and Clarence Day Business Scholarship

University of Mississippi

$10,000 Varies See Details
 

Christine and Clarence Day Business Scholarship

University of Mississippi

award

$10,000

deadline

Varies
See Details
 

3M Business Development Fellowship

University of Minnesota, Carlson School of Management

$10,000 Varies See Details
 

3M Business Development Fellowship

University of Minnesota, Carlson School of Management

award

$10,000

deadline

Varies
See Details
 

Live Nation Scholarship

Music Forward Foundation

$10,000 March 31, 2024 See Details
 

Live Nation Scholarship

Music Forward Foundation

award

$10,000

deadline

March 31, 2024
See Details
 

Philip Breitman Memorial Scholarship

University of Wisconsin, Eau Claire - College of Business

$8,900 Varies See Details
 

Philip Breitman Memorial Scholarship

University of Wisconsin, Eau Claire - College of Business

award

$8,900

deadline

Varies
See Details