Customer Service Management
Customer-relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.
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Matching Customer Service Management Colleges
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Ashford University
Four or more years; Private for profit; $13,280 average out-state tuition; $13,280 average in-state tuition |
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Ohio University-Main Campus
Four or more years; Public; $22,810 average out-state tuition; $12,840 average in-state tuition |
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Pace University
Four or more years; Private not for profit; $46,978 average out-state tuition; $46,978 average in-state tuition |
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Bellevue University
Four or more years; Private not for profit; $7,560 average out-state tuition; $7,560 average in-state tuition |
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Bethel University
Four or more years; Private not for profit; $12,721 average out-state tuition; $12,721 average in-state tuition |
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Community College of Rhode Island
At least 2 but less than 4 years; Public; $12,804 average out-state tuition; $4,524 average in-state tuition |
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Ohio University-Zanesville Campus
Four or more years; Public; $8,766 average out-state tuition; $5,774 average in-state tuition |
Scholarships for Customer Service Management Majors
Siebel Scholars ProgramSiebel Scholars Foundation |
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award $35,000 |
deadline Varies |
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DescriptionThe Siebel Scholars Program is open to the most talented students at the world's leading graduate schools of business, computer science, bioengineering, and energy science. View Scholarship Details |
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Boyer FellowshipUniversity of Arkansas |
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award $20,500 |
deadline February 01, 2026 |
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DescriptionThe Boyer Fellowship is available to incoming freshmen who plan on majoring in the Walton College of Business at the University of Arkansas. You must be an Arkansas high school graduate, demonstrate financial need, have a minimum 3.8 GPA and an ACT/SAT score of at least 32/1400 to qualify for this award. View Scholarship Details |
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ROMBA LGBT+ FellowshipReaching Out |
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award $20,000 |
deadline Varies |
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DescriptionThe ROMBA LGBT+ Fellowship is open to students who attend one of the 64 member schools. You must identify as a member or ally of the LGBT+ community and be enrolled in a business program to be considered for this award. View Scholarship Details |
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Huizenga Business Innovation Academy ScholarshipNova Southeastern University |
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award $20,000 |
deadline Varies |
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DescriptionThe Huizenga Business Innovation Academy Scholarship is available to students at Nova Southeastern University who are interested in earning a bachelor's and master's degree in business in four years. To be eligible for this award, you must hae employment or internship experience and have been a member of a local/national student business club... View Scholarship Details |
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Women in Business - Miss America PageantMiss America Pageant |
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award Up to $10,000 |
deadline Varies |
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DescriptionThe Women in Business Scholarship is available to women who are contestants at the state level in the Miss America competition. Selection is based on accomplishments in the area of business and social impact. View Scholarship Details |
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3M Business Development FellowshipUniversity of Minnesota, Carlson School of Management |
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award $10,000 |
deadline Varies |
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DescriptionThe 3M Business Development Fellowship is open to domestic MBA students at the University of Minnesota, Carlson School of Management. You must have a science, technology, and/ or engineering background and wish to participate in the Carlson Ventures Enterprise to qualify for this award. View Scholarship Details |
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Philip Breitman Memorial ScholarshipUniversity of Wisconsin, Eau Claire - College of Business |
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award $8,900 |
deadline Varies |
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DescriptionThe Philip Breitman Memorial Scholarship is open to junior and senior business students at the University of Wisconsin, Eau Claire. You must display talent and good citizenship, as well as be able to demonstrate financial need to be considered for this award of one year of academic fees. View Scholarship Details |
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Honors Scholarship - Bethel College, KansasBethel College - Kansas |
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award $7,500 |
deadline Varies |
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DescriptionThe Honors Scholarship is available to incoming freshman students at Bethel College, Kansas, who demonstrate outstanding ability in chemistry, history, psychology, business, or art. View Scholarship Details |
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Business Information Technology Advantage Scholarship - University of Montana, Montana TechUniversity of Montana at Montana Tech |
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award $6,700 |
deadline Varies |
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DescriptionThe Business Information Technology Advantage Scholarship is open to new students at the University of Montana, Montana Tech. You must be a non-resident and be majoring in business information technology to be eligible for this award. View Scholarship Details |
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John Ronchetto ScholarshipUniversity of San Diego |
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award Up to $6,200 |
deadline Varies |
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DescriptionThe John Ronchetto Scholarship is available to undergraduate students at the University of San Diego. You must be a student who exemplifies the qualities of service, ingenuity and dedication to the Knauss School of Business and USD as a whole in order to be considered for this award. View Scholarship Details |
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Customer Service Management Related Majors
- Business Administration, Management and Operations
- Business, Management, and Marketing
- Marketing
- Accounting and Business/Management
- Finance and Financial Management Services
- Accounting and Finance
- International Business
- Fashion Merchandising
- Business
- Human Resources Management and Services
- Entrepreneurial and Small Business Operations
- Business and Personal/Financial Services Marketing Operations
- Hospitality Administration/Management
- Real Estate
- Management Information Systems and Services
- Small Business Administration/Management
- Fashion Modeling
- Business/Managerial Economics
- Entrepreneurship/Entrepreneurial Studies
- Construction Management
