Customer Service Management

Customer-relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.

* Description and images provided by Wikipedia under CC-BY-SA 3.0 license .

Matching Customer Service Management Colleges

Ashford University
Four or more years; Private for profit; $10,848 average out-state tuition; $10,848 average in-state tuition
Community College of Rhode Island
At least 2 but less than 4 years; Public; $11,740 average out-state tuition; $4,148 average in-state tuition
Western Technical College
At least 2 but less than 4 years; Public; $5,949 average out-state tuition; $3,665 average in-state tuition
University of Phoenix-Arizona
Four or more years; Private for profit; $11,330 average out-state tuition; $11,330 average in-state tuition
Bellevue University
Four or more years; Private not for profit; $7,152 average out-state tuition; $7,152 average in-state tuition
Pace University-New York
Four or more years; Private not for profit; $42,354 average out-state tuition; $42,354 average in-state tuition
Ohio University-Main Campus
Four or more years; Public; $21,360 average out-state tuition; $11,896 average in-state tuition

Scholarships for Customer Service Management Majors

Bullet name award deadline Link

Siebel Scholars Program

Siebel Scholars Foundation

$35,000 Varies See Details

Siebel Scholars Program

Siebel Scholars Foundation

award

$35,000

deadline

Varies
See Details

Christine and Clarence Day Business Scholarship

University of Mississippi

$10,000 Varies See Details

Christine and Clarence Day Business Scholarship

University of Mississippi

award

$10,000

deadline

Varies
See Details

3M Business Development Fellowship

University of Minnesota, Carlson School of Management

$10,000 Varies See Details

3M Business Development Fellowship

University of Minnesota, Carlson School of Management

award

$10,000

deadline

Varies
See Details

Steven J. Finkel Service Excellence Scholarship

House of Blues Music Forward Foundation

$10,000 March 31, 2020 See Details

Steven J. Finkel Service Excellence Scholarship

House of Blues Music Forward Foundation

award

$10,000

deadline

March 31, 2020
See Details

David E. Ballard Scholarship

House of Blues Music Forward Foundation

$10,000 March 31, 2020 See Details

David E. Ballard Scholarship

House of Blues Music Forward Foundation

award

$10,000

deadline

March 31, 2020
See Details

Business Information Technology Advantage Scholarship - University of Montana, Montana Tech

University of Montana at Montana Tech

$6,700 Varies See Details

Business Information Technology Advantage Scholarship - University of Montana, Montana Tech

University of Montana at Montana Tech

award

$6,700

deadline

Varies
See Details

School of Business Gold Scholarship - TSU

Texas Southern University

$6,000 Varies See Details

School of Business Gold Scholarship - TSU

Texas Southern University

award

$6,000

deadline

Varies
See Details

Frances C. Amos School of Business Admin. Alumni Affiliate Scholarship

Oakland University

$5,000 Varies See Details

Frances C. Amos School of Business Admin. Alumni Affiliate Scholarship

Oakland University

award

$5,000

deadline

Varies
See Details

Beverly McAllister Parker Scholarship

Southern Nazarene University, School of Business

$5,000 Varies See Details

Beverly McAllister Parker Scholarship

Southern Nazarene University, School of Business

award

$5,000

deadline

Varies
See Details

Frederick and Demi Seguritan Scholarship

Asian Pacific Fund

$5,000 March 06, 2020 See Details

Frederick and Demi Seguritan Scholarship

Asian Pacific Fund

award

$5,000

deadline

March 06, 2020
See Details