Customer Service Management

Customer-relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.

* Description and images provided by Wikipedia under CC-BY-SA 3.0 license .

Matching Customer Service Management Colleges

Ashford University

Four or more years; Private for profit; $10,848 average out-state tuition; $10,848 average in-state tuition

Community College of Rhode Island

At least 2 but less than 4 years; Public; $11,740 average out-state tuition; $4,148 average in-state tuition

Western Technical College

At least 2 but less than 4 years; Public; $5,949 average out-state tuition; $3,665 average in-state tuition

University of Phoenix-Arizona

Four or more years; Private for profit; $11,330 average out-state tuition; $11,330 average in-state tuition

Bellevue University

Four or more years; Private not for profit; $7,152 average out-state tuition; $7,152 average in-state tuition

Pace University-New York

Four or more years; Private not for profit; $42,354 average out-state tuition; $42,354 average in-state tuition

Ohio University-Main Campus

Four or more years; Public; $21,360 average out-state tuition; $11,896 average in-state tuition

Scholarships for Customer Service Management Majors

Bullet name award deadline Link

Siebel Scholars Program

Siebel Scholars Foundation

$35,000 Varies See Details

Siebel Scholars Program

Siebel Scholars Foundation

award

$35,000

deadline

Varies
See Details

Christine and Clarence Day Business Scholarship

University of Mississippi

$10,000 Varies See Details

Christine and Clarence Day Business Scholarship

University of Mississippi

award

$10,000

deadline

Varies
See Details

3M Business Development Fellowship

University of Minnesota, Carlson School of Management

$10,000 Varies See Details

3M Business Development Fellowship

University of Minnesota, Carlson School of Management

award

$10,000

deadline

Varies
See Details

Business Information Technology Advantage Scholarship - University of Montana, Montana Tech

University of Montana at Montana Tech

$6,700 Varies See Details

Business Information Technology Advantage Scholarship - University of Montana, Montana Tech

University of Montana at Montana Tech

award

$6,700

deadline

Varies
See Details

School of Business Gold Scholarship - TSU

Texas Southern University

$6,000 Varies See Details

School of Business Gold Scholarship - TSU

Texas Southern University

award

$6,000

deadline

Varies
See Details

Frances C. Amos School of Business Admin. Alumni Affiliate Scholarship

Oakland University

$5,000 Varies See Details

Frances C. Amos School of Business Admin. Alumni Affiliate Scholarship

Oakland University

award

$5,000

deadline

Varies
See Details

Beverly McAllister Parker Scholarship

Southern Nazarene University, School of Business

$5,000 Varies See Details

Beverly McAllister Parker Scholarship

Southern Nazarene University, School of Business

award

$5,000

deadline

Varies
See Details

John L. and Margaret S. Fraley Scholarship

University of North Carolina at Charlotte

$4,000 Varies See Details

John L. and Margaret S. Fraley Scholarship

University of North Carolina at Charlotte

award

$4,000

deadline

Varies
See Details

Kell Container Faculty/Student Collaborative Research Scholarship

University of Wisconsin, Eau Claire - College of Business

$3,600 Varies See Details

Kell Container Faculty/Student Collaborative Research Scholarship

University of Wisconsin, Eau Claire - College of Business

award

$3,600

deadline

Varies
See Details

Undergraduate International Study Scholarship - CU, Denver

University of Colorado at Denver

$3,000 Varies See Details

Undergraduate International Study Scholarship - CU, Denver

University of Colorado at Denver

award

$3,000

deadline

Varies
See Details