Customer Service Management
Customer-relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.
* Description and images provided by Wikipedia under CC-BY-SA 3.0 license .
Matching Customer Service Management Colleges
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Ashford University
Four or more years; Private for profit; $13,280 average out-state tuition; $13,280 average in-state tuition |
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Ohio University-Main Campus
Four or more years; Public; $22,810 average out-state tuition; $12,840 average in-state tuition |
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Pace University
Four or more years; Private not for profit; $46,978 average out-state tuition; $46,978 average in-state tuition |
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Bellevue University
Four or more years; Private not for profit; $7,560 average out-state tuition; $7,560 average in-state tuition |
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Bethel University
Four or more years; Private not for profit; $12,721 average out-state tuition; $12,721 average in-state tuition |
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Community College of Rhode Island
At least 2 but less than 4 years; Public; $12,804 average out-state tuition; $4,524 average in-state tuition |
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Ohio University-Zanesville Campus
Four or more years; Public; $8,766 average out-state tuition; $5,774 average in-state tuition |
Scholarships for Customer Service Management Majors
Siebel Scholars ProgramSiebel Scholars Foundation |
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award $35,000 |
deadline Varies |
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Boyer FellowshipUniversity of Arkansas |
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award $20,500 |
deadline February 01, 2026 |
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ROMBA LGBT+ FellowshipReaching Out |
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award $20,000 |
deadline Varies |
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Huizenga Business Innovation Academy ScholarshipNova Southeastern University |
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award $20,000 |
deadline Varies |
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KMF Professional Excellence Scholarship ProgramKohlberg-Manacher Foundation |
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award $15,000 |
deadline May 15, 2025 |
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Women in Business - Miss America PageantMiss America Pageant |
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award Up to $10,000 |
deadline Varies |
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3M Business Development FellowshipUniversity of Minnesota, Carlson School of Management |
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award $10,000 |
deadline Varies |
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UNCF/CVS Health Foundation Health Care Careers ScholarshipUNCF, Inc |
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award $10,000 |
deadline May 15, 2025 |
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NRF Next Generation ScholarshipNational Retail Federation |
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award Up to $25,000 |
deadline May 28, 2025 |
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Philip Breitman Memorial ScholarshipUniversity of Wisconsin, Eau Claire - College of Business |
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award $8,900 |
deadline Varies |
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Customer Service Management Related Majors
- Business Administration, Management and Operations
- Business, Management, and Marketing
- Marketing
- Accounting and Business/Management
- Finance and Financial Management Services
- Accounting and Finance
- International Business
- Fashion Merchandising
- Human Resources Management and Services
- Business
- Entrepreneurial and Small Business Operations
- Business and Personal/Financial Services Marketing Operations
- Hospitality Administration/Management
- Real Estate
- Management Information Systems and Services
- Small Business Administration/Management
- Fashion Modeling
- Business/Managerial Economics
- Entrepreneurship/Entrepreneurial Studies
- Construction Management