Hollander Hospitality is seeking a Server for our new Delta Hotel by Marriott in Everett, WA. The Server provides prompt and courteous service to all restaurant guests according to company standards while ensuring overall guest satisfaction and profit maximization.
Hollander Hospitality looks for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent.
Flexible schedule, must be able to work some morning shifts, evenings, weekends and holidays
RATE OF PAY:
$13.50 Per hour + Tips
BENEFITS AND PERKS:
Paid Time Off
Hotel Travel Discounts
Employee Assistance Programs
For eligible employees:
Insurance - Medical, Dental, Vision
Life Insurance and Supplemental Life Insurance
Principles of providing customer service including customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction.
Food and beverage products, preparation, handling and service techniques, and other food and beverage standard operating procedures.
Health codes, food sanitation and safety practices.
State liquor service regulations.
Standard cash handling procedures.
Skills and Ability to:
Answer guest questions regarding menu items, describe ingredients and preparation of each dish and make knowledgeable suggestions.
Communicate effectively in the English language, both in writing and verbally.
Add, subtract, multiply and divide to accurately handle money, give correct change, balance till and prepare cash drops.
Demonstrated proficiency with Point of Sale (Micros preferred) computer system or similar.
Serve alcohol responsibly.
Adapt to constantly changing situations and personalities ensuring quality service to all guests by maintaining a friendly, professional and courteous demeanor at all times.
Establish and maintain a positive professional relationship with co-workers to ensure efficient food and beverage service and overall guest satisfaction.
Acknowledge, understand and abide by company programs, policies, procedures and brand standards.
Present a professional appearance, wear appropriate uniform and slip resistant footwear according to the standards of the position and company policy.
Education and Experience
High school diploma or equivalent.
One year food service experience.
Valid Food Handlers Permit required.
Valid Alcohol Server Permit required.
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Position requires ability to exert well-paced mobility for up to 8 hours to escort guests to tables and move around dining room, carrying large trays on a continuous basis throughout shift, visual acuity to analyze written information and view computer terminal and ability to express or exchange information by means of the spoken word.
Must be able to stand, walk, bend, grasp, lift, carry, push, pull, reach and see.
WHO WE ARE:
At Hollander Hospitality, we align our people with their passion, providing award- winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.
Drug Free Workplace, Equal Opportunity, E-Verify Employer