Enterprise Holdings is the parent company of multi-billion dollar brands Enterprise Rent-A-Car, Alamo Rent-A-Car, and National Car Rental and is a reputable company as well as an industry leader. We are looking to add Reservation Sales Representatives who are outgoing, sales-minded experts skilled in utilizing effective selling techniques to turn customer calls into confirmed reservations, all while providing the highest level of service for which we're known! Our ideal representatives are able to successfully follow a sales strategy; communicate effectively with a wide range of callers; close the sale, and input detailed information into the appropriate reservation system accurately and efficiently. If you have a passion for sales then this is the opportunity for you!
We work hard and reward hard work! We offer a competitive commission structure on top of our hourly pay of $13.00/hour for employees who meet monthly sales goals. What can you expect? The average representative in this role earns $250/month commission pay, with our top performing agents earning $800+/month!
Schedule Requirements: To best serve the needs of our customers, our Reservation Sales team is available until 10:00pm CST. Being able to work an assigned schedule that falls within our operating hours is required and expected. Schedule start times begin between 11am-1:30pm CST. They include working weekends and do not rotate week-to-week. All schedules are full-time and require working 40 hours a week. Once a schedule is assigned it is not negotiable upon completion of training.
Responsibilities: Sales Representatives must be able to handle 80-100 incoming calls per day and talk with potential customers across multiple states and time zones
Efficiently guide conversations and apply sales techniques to convert calls into reservations
Provide excellent customer service to customers
Strive to exceed sales targets - take appropriate steps to meet monthly personal and department sales goals (based on bookings, revenue, etc.)
Follow sales techniques to maximize revenue
Maintain, at a minimum, target levels of productivity and performance
Equal Opportunity Employer/Disability/Veterans
Must currently live in the state of Ohio
Must currently live in Cincinnati, OH, or the immediate surrounding area (applicants not in the surrounding area will not be considered)
One year sales experience in a performance/commission-based or metric-driven environment
Minimum of six months customer service experience
Call center experience preferred
Work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens
Permanent residence with a defined working space that is clean, ventilated, quiet, and free of distractions
Ability to participate and complete mandatory training for 3 weeks M-F from 9-5:30pm CST
Ability to complete I-9 work authorization paperwork in person
Must be willing to work a full time schedule (40 hours/week), with start times between 11am-1:30pm Central Time Zone, including both weekend days (Saturday & Sunday)
Must be willing to accept a starting pay of $13.00/hour
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be at least 18 years old
Must have a computer/PC (No MACs) with compatible OS versions: Windows 7, 8, 8.1, or Windows 10
Must have a computer USB headset with microphone
Must have a separate modem
Must have a router with gigabit speed connection via Ethernet cable
Must have high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless) Minimum upload speed of 2mbps
Minimum download speed of 5mbps
Use of wireless and WiFi air cards is prohibited
*Applicants must meet all technical qualifications at the time of application.