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Major Retailers Holiday Return Policies to Know

Major Retailers Holiday Return Policies to Know

By Leah Westfall

December 14, 2012

JCPenney

Items can be returned with a receipt within 90 days of purchase.

You’ll get your money back in the same form of payment used when you bought the item. Debit card transactions will be refunded as cash.

Items returned with a gift receipt within 90 days will be exchanged for a gift card worth the price of the item.

Don’t have your receipt?

The price refunded will be the lowest on sale price within the last 30 days. A refund will be issued only in the form of a JCPenney Merchandise Return Voucher or a credit to the customers’ JCPenney Charge Card.

You’ll need a valid I.D.

Items bought online.

Bring your item into any JCPenney store or mail your item back by completing the “Returns or Exchange” form on the invoice and return it with the item. If you do not have your invoice, enclose your name, address and credit card account number and the approximate date of purchase with the item and mail it to the JCPenney customer service address nearest you.


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